Payment & Shipping

How do I place an order?

Once you have found all the items you wish to purchase and added them to your cart, click “cart” in the top right hand corner when you are ready to finalize your purchase. If you have any question at all feel free to us by email to 

Which countries do you ship to?

We ship to nearly every country.

Shipping and Delivery

We do not earn a profit on shipping rates; instead, OTwithEmily shares a portion of the shipping costs with our customers, so rest assured that you’re getting the best available rate possible with your order. If you have any queries on international shipping rates, please drop us an email at and we’ll be pleased to assist you.

Ship to Shipping Methods AUD Shipping time
Hong Kong Local Mail Starts from 4.99 Around 3-4 days
International locations Registered Airmail Starts from 7.99 Around 7-20 days


• All items are shipped by Registered AirMail from Hong Kong in 3-7 business days after receiving cleared payment via PayPal/ online payment. It takes around 7-20 days shipped to international locations.

• We shall provide a tracking number after the product delivered. So, you can check the shipping status accordingly.

• The shipping time frame does not include any delays due to customs regulations at the shipping destination and we are not responsible for any delays caused by destination customs clearance processes.

• Shipping costs are excluding customs duties or import charges that may be enforced at the shipping destination.

• We are not responsible for customs clearance, handling charges and/or duties that may be enforced at the shipping destination.

• We are unable to redirect orders after they have been dispatched.

• No shipments can be made to APO/FPO/DPO and PO Box addresses.

• Please make sure your address provided is updated and complete. 

Downloading a Digital Item (Printable)

After purchasing a digital file (printable) there will be a download link and notification in email.  Please kindly make sure you provide the correct email address for us to send you the relevant download links. If you still can’t open the file, please contact me for further assistance.

• If you would prefer other faster and more secured shipping methods, please email us and we shall quote for you accordingly.

• Once it is marked as shipped, we are not responsible for lost or stolen packages.